A family business, with family values
Eight people, one family consultancy, trading since 2002. You deal with the same consultant from your first conversation through to your certificate — and every surveillance visit after it.
Trading since 2002, with a 100% success rate across every standard we offer.
How ADL Consultancy started
Around the year 2000 the telecoms business went into freefall, and BNR Europe — later Nortel Networks — made several thousand staff redundant. Alan Points was one of them, after 26 years with the company as a silicon chip designer, design office manager, computer administrator and finally quality manager.
He joined the British Standards Institution as a Client Manager for ISO 9001 and ISO 14001. Two years in, the travelling finished it: in the days before sat navs he was driving with one hand and holding a map with the other. But he had seen something. The standards were changing in ways that made them genuinely useful to small businesses, and there were very few consultants qualified to help those businesses through them.
So in 2002 he left BSI and started out on his own. He and his wife Sharon worked out how long their savings would last if no clients came — about £200 a week, if they were careful. On the Friday evening after his last day at BSI, the phone rang. It was a client he had worked with there, asking him to carry on helping them as a consultant.
Two decades of ADL Consultancy
Every date below comes from our own records and published posts.
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2002
Alan founds the business
After 26 years at BNR Europe and two as a BSI Client Manager, Alan sets up as a quality and environmental consultant. The first client is one he had assessed at BSI.
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2005
David joins
From a varied engineering background. Trained by BSI as an ISO 9001 Internal Auditor, and quickly widens what the business can take on.
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2007
Lucy joins
A BSI trained ISO 9001 Internal Auditor, who goes on to add ISO 14001 and become our in-house environmental specialist.
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2014
Martin joins
Fourteen years with a London property maintenance business behind him, and a construction background that opens up health and safety work.
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May 2016
Stephen joins
More construction-sector health and safety experience, BSI trained on ISO 9001 and NEBOSH qualified.
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November 2016
Lucy is awarded her NEBOSH certificate
A NEBOSH Certificate in Environmental Management, awarded with credit.
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February 2021
Alan retires from client site visits
On 23 February. He stays actively involved behind the scenes, and personally interested in every client.
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2021
Work starts on our own ISO software
A project we have been designing since 2021, now entering its final stages.
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March 2023
Joseph joins
No stranger to business — he founded his first limited company in high-end retail at seventeen. Qualifies as an ISO 9001 Internal Auditor.
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November 2024
Sarah joins
Taking on admin and invoicing, alongside social media, and training as an environmental consultant to support Lucy.
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April 2025
David qualifies on ISO 42001
Passing the examination for the AI management standard, which few UK consultancies can yet advise on.
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January 2026
ADL Consultancy becomes a limited company
Three directors appointed — David as Managing Director, Lucy as Operations Director, Martin as Commercial Director — with consultants supporting those roles. Clients see no disruption.
Eight people, one family consultancy
One of these people will be your consultant, and will stay your consultant.
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Alan has spent a large part of his secular career in electro-mechanical engineering, design, manufacturing and IT/telecommunications. He was initially responsible for creating a Quality Management System for BNR Europe (later known as Nortel Networks) which eventually spanned sites in the United Kingdom, USA and Canada. He then went on to serve as a BSI Client Manager for over 2 years, having been trained as a Lead Assessor in ISO 9001 and ISO 14001. In 2002 Alan realised there was a potential in the market for an ISO consultancy service and laid the foundations for the business (now known as ADL Consultancy). From humble beginnings we now boast an extensive and stable client base, with 100% success rate for ISO registration across the standards we offer. On 23rd February 2021 Alan formally retired from making client site visits, although he continues to be actively involved with ADL Consultancy behind the scenes and personally interested in each of our clients.
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David joined the business back in 2005, from a varied engineering background. He was trained by BSI as an ISO 9001 Internal Auditor and quickly helped to expand the company’s horizons. In recent years, David has qualified with BSI as an AS9100 auditor and has successfully implemented Quality Systems suitable for the Aerospace industry. David’s main love is ISO 27001 of which he is a Lead Auditor (with IT Governance), enabling him to successfully build and maintain Information Security systems for a number of our clients. His interest in cyber security, coupled with his knowledge of the standard and desire to explore more technical skills, have helped establish him as an outstanding Information Security Consultant. In April 2025, David also passed his exam for ISO 42001 Artificial Intelligence and is now in a position to offer consultancy to this standard for our clients. From 1st January 2026, David assumed the role of Managing Director for ADL Consultancy Ltd.
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Lucy helped to expand the family business when she joined in 2007 as a BSI trained ISO 9001 Internal Auditor. Since working for ADL Consultancy she has passed her ISO 14001 Internal Auditors course (also with BSI), has been awarded a NEBOSH Certificate in Environmental Management with credit in November 2016 and currently serves as our in-house environmental specialist. From 1st January 2026, Lucy assumed the role of Operations Director for ADL Consultancy Ltd.
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Martin joined the business in 2014, and instantly brought a new dimension to the company. He has an extensive background in construction having worked with a London based property maintenance organisation for over 14 years. He is BSI trained as an ISO 9001 Internal Auditor and in recent years obtained his NEBOSH qualification in order to build and audit ISO 45001 systems. From 1st January 2026, Martin assumed the role of Commercial Director for ADL Consultancy Ltd.
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Stephen joined ADL Consultancy in May 2016, and has been a valuable member of the family ever since! He has a wealth of health and safety experience, having worked in the construction industry for most of his career. He is BSI trained as an ISO 9001 Internal Auditor, as well as NEBOSH qualified, and is always happy to assist us with health & safety, whenever needed.
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With a passion for creativity and a knack for storytelling, Jennifer focuses on crafting engaging animations and insightful podcasts that bring the world of ISO consultancy to life. Whether it’s simplifying complex processes through visuals or diving deep into industry insights via podcasts, her work helps us connect with our audience like never before. The animations are posted on our website and used as training exercises for our ISO 27001 clients.
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Joseph joined us in March 2023. He is certainly no stranger to business, having worked for several London based tailoring companies over the years. Joseph founded his first Ltd company in the high end retail industry when he was only 17 years old! Joseph qualified as an ISO 9001 Internal Auditor at the end of last year, and we look forward to our clients working closer with him in the years to come.
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We are very proud to welcome the newest member of our family, Sarah, who joined us in November 2024 to take over all our admin and invoicing. Sarah is also an experienced social media expert, and is looking forward to working closely with Jenny to provide quality content for our website and social media platforms. Along the way, Sarah is also training to be an environmental consultant and, therefore, support Lucy with her expanding client base. We look forward to our clients meeting Sarah or hearing from her!
Who you get for each standard
Every qualification below is one of ours, and every name is someone you would actually meet.
| Standard | Who leads it | Qualification |
|---|---|---|
| ISO 9001 & AS9100 | David | BSI trained ISO 9001 Internal Auditor; qualified with BSI as an AS9100 auditor |
| ISO 14001 | Lucy, with Sarah training | BSI ISO 14001 Internal Auditor; NEBOSH Certificate in Environmental Management, with credit |
| ISO 27001 | David | Lead Auditor with IT Governance |
| ISO 42001 | David | Passed the ISO 42001 examination, April 2025 |
| ISO 45001 | Martin, with Stephen | Both NEBOSH qualified; Martin holds CertIOSH and MIIRSM |
The values we run the business on
Clarity
“People work best when they know what's expected of them.” That applies to our clients as much as our team: you should always know what stage you are at and what happens next.
Accountability
“When they're trusted to deliver and when they have the independence to make decisions in their own roles.” Your consultant owns your project rather than passing it along.
Respect
“Being open about decisions and challenges builds trust, and it stops issues from becoming bigger than they need to be.” If something is not going to work, we would rather tell you early.
Life at ADL
We do not have a traditional office. We do have LEGO animations, a golf membership and a racing car simulator story.
LEGO animations and podcasts
David makes animation videos using LEGO men, featuring a character called ADL Paul. They started as something to lighten up a presentation. They are now posted on our news page and used as training exercises for our ISO 27001 clients — which is a more effective way to teach staff about phishing than a slide deck has ever been.
Consultants who are curious about your business
Joseph and Stephen genuinely enjoy learning what clients do — particularly the one with a racing car simulator for team building. Lucy brings the glam, matching colours down to her water bottle. Martin has a company golf membership and uses it. We have no office, so we come together for business parties instead, usually with a bit of bubbly.
What clients say about the people
“Alan, Lucy and David have successfully guided our company through ISO9001 accreditation. They took time to understand the business and to build constructively on the processes and documentation already in place to create a quality management system that is complete, effective and straightforward to maintain.”
Want to know who would be looking after you?
Ring us and ask. Whoever picks up is one of the eight people on this page, and if the work is yours they will be the one doing it.
We have expertise in the following areas
From silicon chip design to drainage solutions, our consultants have built management systems for businesses of every shape and size.
- Electro-Mechanical Engineering
- Design & Manufacturing
- IT / Telecommunications
- PCB Design
- Silicon Chip Design
- Food Importation
- Database & Web Design
- Finance Houses
- Ink Jet Printing
- Recruitment & Housing Agencies
- Metal Distributors
- Fostering Agencies
- Drainage Solutions
- Charity Organisations
- Construction & Maintenance
- Pharmaceutical
- Automotive Inspection
- Strain Gauge Sensors
- Microscopic Equipment
- Environment Monitoring
- Chartered Building Surveyors
- Fire Suppression
- 3D Printing
- Tooling
- Neurological Furniture
… and many more industries. If yours isn't listed, give us a call on 01279 293007.
Work with the family
Ring us and you will speak to one of the eight people on this page — and that person stays your consultant long after the certificate arrives, through every surveillance visit.